← Back to LY Bots

Terms of Service

Last updated: August 12, 2026
Effective date: August 12, 2026


OVERVIEW

This website, including the LY Bots product, all associated Expert Advisors, and related tools and platforms, is operated by KIWISKS NZ LIMITED (NZBN 9429052142369, Company No. 9252254), trading as LY Traders AI Lab ("LY Bots," "we," "us," or "our"). Throughout the site, the terms "we," "us," and "our" refer to KIWISKS NZ LIMITED. KIWISKS NZ LIMITED offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By purchasing, downloading, installing, or using any LY Bots Expert Advisor or accessing our website, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and visitors.

Please read these Terms carefully before accessing or using our website or any LY Bots product. By purchasing, downloading, or using any part of the Service, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you must not purchase, download, install, or use any LY Bots product.

Any new features, products, or updates added to the current offering shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 — DEFINITIONS


SECTION 2 — RISKS ASSOCIATED WITH TRADING

By using LY Bots, you declare that you are aware of and accept the risks associated with trading in financial markets. Trading in leveraged financial instruments — including but not limited to foreign exchange (forex), contracts for difference (CFDs), and index derivatives — carries a high level of risk and can result in losses that exceed your initial deposit. You should not trade with capital you cannot afford to lose.

LY Bots does not and will not provide financial advice. No communication from LY Bots, whether on this website, via email, or through any other channel, constitutes financial advice, investment advice, trading advice, or a solicitation to buy or sell any financial instrument. LY Bots provides software tools only. You are solely responsible for all trading decisions you make and for understanding the risks involved.

LY Bots does not:

Users acknowledge that LY Bots is not liable for trading losses, trading opportunities foregone, system errors, or any downtime. LY Bots does not compensate or insure such losses.

No reliance: Users acknowledge that they have not relied on any statement, representation, example, illustration, historical result, website content, email communication, or verbal communication as a guarantee of future trading outcomes when making their purchase decision.

Third-Party Dependencies

LY Bots Expert Advisors operate within the MetaTrader 5 platform, which is developed and maintained by MetaQuotes Software Corp. LY Bots also relies on third-party services including but not limited to: Stripe for payment processing, Zoho for email communications, Framer for website hosting, brokers chosen by the User, and the User's own internet connection and hardware. LY Bots is not responsible for interruptions, failures, or limitations resulting from these platforms. You acknowledge that any issues or delays caused by third-party platforms are beyond LY Bots' control and accept full responsibility for any resulting risks or losses.


SECTION 3 — ELIGIBILITY

By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is higher. You agree not to use our products for any unlawful or unauthorized purpose, including but not limited to violating any copyright laws, financial regulations, or trading restrictions in your jurisdiction. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations in your country of residence.

A breach or violation of any of the Terms may result in immediate termination of your access to the Service and cancellation of your licence.


SECTION 4 — GENERAL CONDITIONS

We reserve the right to refuse service where we reasonably consider it necessary, including in cases of fraud, abuse, or non-compliance with these Terms. Your content (excluding payment information) may be transferred unencrypted across various networks and adapted to technical requirements of connecting devices. Payment information is always encrypted during transfers and is processed entirely by Stripe — we do not store or have access to your full credit card details.

You agree not to reproduce, duplicate, copy, sell, resell, decompile, reverse engineer, or exploit any portion of the Service, including the Expert Advisor software, without our express written permission. Licence keys are issued for individual use and are not to be shared, resold, or redistributed. Unauthorised sharing of licence keys may result in immediate cancellation without refund.


SECTION 5 — LICENCE AND SOFTWARE USE

Licence Grant

Upon successful purchase, LY Bots grants you a non-exclusive, non-transferable, revocable licence to install and use the purchased Expert Advisor on one (1) MetaTrader 5 account associated with the MetaTrader 5 account number provided during activation. The licence is issued to you personally and is intended for your use only. The licence key is bound to that account number and will not activate on any other account.

Licence Activation

Your Expert Advisor requires a valid licence key to operate. After purchase, you must provide the MetaTrader 5 account number you intend to use for activation. LY Bots will generate and deliver your licence key and product files to the email address provided at purchase, typically within 48 hours of receiving the account number. The licence key will activate only on the nominated MetaTrader 5 account.

You are responsible for providing a valid email address and the correct MetaTrader 5 account number. LY Bots is not responsible for delays or non-delivery resulting from incorrect information provided by the user.

Software Updates

Updates to LY Bots Expert Advisors are issued at LY Bots' sole discretion. Where updates are released, licensed users are entitled to receive them at no additional cost through 31 December 2030. Updates may be communicated via email or posted on the LY Bots website. Users are responsible for applying updates. LY Bots is not responsible for any trading outcomes resulting from a User operating an outdated version of the software.

No Modification

Users may not modify, decompile, disassemble, reverse engineer, or attempt to derive the source code of any LY Bots Expert Advisor. The software is protected by technical protection measures and applicable copyright laws. Any attempt to circumvent these protections constitutes a breach of these Terms.

Product Discontinuation

LY Bots reserves the right to discontinue any Expert Advisor product at any time. In the event of discontinuation, existing licence holders will be notified via email and will retain access to the most recent version of the software released prior to discontinuation. No further updates will be provided after discontinuation. Discontinuation of a product does not by itself create an entitlement to a refund.


SECTION 6 — PAYMENT AND REFUND POLICY

Pricing

All prices are listed in United States Dollars (USD) on the LY Bots website. For customers in New Zealand, prices may be displayed in New Zealand Dollars (NZD) at checkout. Prices are subject to change without notice. The price at the time of purchase is the price you pay.

Payment Processing

All payments are processed securely by Stripe. LY Bots does not collect, store, or have access to your full credit card or payment information. By completing a purchase, you agree to Stripe's terms of service and privacy policy.

One-Off Purchase

LY Bots products are sold as one-off purchases, not subscriptions. You pay once and receive a licence for the purchased Expert Advisor, including updates released at no additional cost through 31 December 2030. There are no recurring charges, no automatic renewals, and no ongoing fees.

Refund Policy

Refunds are governed by our Refund Policy available at bots.lytraders.com/refund-policy. LY Bots products are one-off purchases and refunds are available only in the circumstances and during the applicable periods specified in our Refund Policy, including non-delivery, activation failure, and the 100-Day Test Guarantee.


SECTION 7 — DATA COLLECTION AND USE

We collect only the minimum information necessary to deliver our products and provide customer support. For full details, please review our Privacy Policy at bots.lytraders.com/privacy.

By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.


SECTION 8 — USER RESPONSIBILITY AND SECURITY

Account and Licence Security

You are responsible for maintaining the confidentiality of your licence key and any account credentials. You agree to immediately notify LY Bots of any unauthorised use of your licence key or any other breach of security.

Trading Responsibility

You are solely responsible for:

LY Bots does not provide trade settings, position sizing recommendations, leverage advice, or any form of trading guidance. All trading decisions are yours alone.

No Broker Endorsement

LY Bots does not endorse, recommend, or guarantee the services of any broker. Users are responsible for selecting their own broker, conducting their own due diligence, and assessing the compatibility of the Expert Advisor with their chosen broker's trading conditions. Any reference to a broker in our materials or communications is for illustrative purposes only and does not constitute an endorsement.


SECTION 9 — FORCE MAJEURE

KIWISKS NZ LIMITED will not be held liable for any delay or failure in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, wars, cyberattacks, government actions, internet outages, power failures, or service interruptions from third-party platforms (including MetaQuotes, Stripe, Zoho, and Framer).


SECTION 10 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The content on this site is provided for general information and should not be relied upon for making trading decisions without consulting more accurate, complete, or current sources. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.


SECTION 11 — LIMITATION OF LIABILITY

LY Bots does not guarantee that the use of its Service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk. The Service, including all Expert Advisor software, is provided on an "as-is" and "as-available" basis without any warranties, either express or implied. LY Bots expressly disclaims any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Comprehensive Waiver of Liability

To the fullest extent permitted by law, KIWISKS NZ LIMITED and LY Bots will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of or inability to use the Service, including but not limited to:

This limitation of liability applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or otherwise, even if LY Bots has been advised of the possibility of such damages.

You acknowledge that you are fully responsible for all trading actions you take and any resulting consequences. By using the Service, you accept that trading in financial markets carries inherent risks and that LY Bots has made no representations or warranties regarding the outcome of your trading activities.

Nothing in these Terms limits or excludes any guarantees, rights, or remedies that cannot be excluded under the Consumer Guarantees Act 1993 (NZ) or the Fair Trading Act 1986 (NZ). If you are a consumer under those Acts, your statutory rights are not affected.


SECTION 12 — PROHIBITED USES

You are prohibited from using the Service for any illegal or unauthorised purposes, including but not limited to:

LY Bots reserves the right to terminate your access to the Service immediately for any prohibited use, without refund.


SECTION 13 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless KIWISKS NZ LIMITED, its directors, officers, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:


SECTION 14 — THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include links to third-party websites. KIWISKS NZ LIMITED is not responsible for examining or evaluating the content or accuracy of third-party websites and will not be liable for any damages arising from their use. Users are encouraged to review third-party policies before engaging with their content.


SECTION 15 — TERMINATION

These Terms remain in effect until terminated by you or us.

Termination by You: You may terminate these Terms at any time by ceasing all use of the Service and notifying us at support@lytraders.com. Termination does not entitle you to a refund except as provided in Section 6.

Termination by Us: KIWISKS NZ LIMITED may terminate or suspend your access to the Service at any time, without prior notice, if:

Upon termination, you must immediately cease all use of the Service and destroy all copies of the Expert Advisor software in your possession. You remain liable for all obligations incurred prior to termination.


SECTION 16 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand.


SECTION 17 — DISPUTE RESOLUTION

In the event of a dispute arising from these Terms, both parties agree to first attempt resolution through good-faith communication. Contact us at support@lytraders.com to initiate this process.

If the dispute cannot be resolved through direct communication, both parties agree to attempt mediation before pursuing any other remedies. If mediation is unsuccessful, either party may pursue remedies available under New Zealand law.


SECTION 18 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 19 — ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Licence Agreement, and Refund Policy, constitute the entire agreement between you and KIWISKS NZ LIMITED regarding the use of the Service and supersede any prior agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.


SECTION 20 — CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Email: support@lytraders.com
Response time: Within 2 business days

KIWISKS NZ LIMITED (trading as LY Traders AI Lab)
Company No. 9252254 | NZBN 9429052142369
Mailing address: 1 Sandwick Drive, Weymouth, Auckland 2103, New Zealand